videogen

videogen — Business Information

Information Pursuant to the Specified Commercial Transactions Act.

1. Business Name (Seller)
delight-media, LLC
2. Managing Director
delight-media, LLC
3. Business Address
131 Continental Dr, Suite 305
Newark, DE 19713
4. Telephone Number
+1 (689) 314-5111 (Business hours: 10:00 AM–6:00 PM ET, excluding weekends and U.S. national holidays)
5. Price of Goods/Services
  • Starter: $9.99 (1 credit) / Standard: $26.99 (3 credits) / Pro: $79.99 (10 credits)
  • Prices in USD; applicable sales tax included in the displayed total
  • Check the pricing page for details of each plan
6. Additional Fees
  • No additional fees (digital content only, no shipping)
  • Customer responsible for internet connection and data charges
7. Payment Methods and Timing
Available Methods:
  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Payments are processed securely by Authorize.Net
Timing: Processed at order completion. All purchases are one-time payments; there are no subscriptions or recurring charges.
8. Delivery and Service Provision Timing
Purchased credits become available immediately after payment confirmation.
9. Return, Exchange, Cancellation, and Refund Policy
Customer-Initiated Actions:"Due to the nature of digital content, returns and refunds are generally not accepted." Technical issues receive investigation and support.
Defective Products: Company-responsible issues receive refunds or resolution. Requests must be submitted within 30 days of purchase.
Failed Generations: Credits consumed by generations that fail on our side are automatically returned to your account. See the Refund and Cancellation Policy for full details.
10. System Requirements and Recommended Environment
  • Operating Systems: iOS 14.0+, Android 10.0+
  • Browsers: Latest versions of Google Chrome, Safari, Microsoft Edge
  • Connection: Stable broadband recommended (Wi-Fi preferred)
11. Sales Limitations and Application Deadlines
No quantity restrictions unless specified on service pages. Any limitations appear on respective product pages.
12. Special Notes
Compliance with the Specified Commercial Transactions Act requires displaying all necessary details on the final confirmation screen. Confirmation email sent post-purchase. Authorize.Net terms also apply to payment processing.